Returns & Exchanges
I gladly accept returns and exchanges
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Privacy
We never keep or sell any information from any of our customers. The only time we use the address is for shipping. We never take the phone number down unless you ask us to call you about an order. Otherwise the only contact you may receive is for questions regarding your order through the "Conversation" process.
We do not take credit cards through the website, this is all handled through third party, In this case it would be Etsy. We have NO access to the credit card numbers or any information that was supplied during the checkout process. We only get a notice when the card has cleared and the order should be shipped.
Please call or message us with any questions you may have.