This is a hand crafted pillow made out of soft squishy Material (100% Polyester) and filled with Non-Recycled Fill. Both Sewn and Embroidered here in Long Beach CA.
Incredibly soft and squishy.
Pillows are completely custom. You send me your high resolution picture, I will take care of the rest. We will print the face of the picture as large as possible with about 1 inch around the outside for a hem. The largest we can print is 11 x 17, so the pillow is usually around 9-10 inches on the shortest side. All depends on the shape of the face.
Pillows are completely washable. We do recommend a mild detergent and low heat.
Typically we ship everything the same day except with these pillows. Please allow a little extra time. I can usually get all the pieces together withing 2-3 days. Let me know if there are any time restrictions and I can work with you on that.
VERY IMPORTANT - I need a high resolution jpg sent to INFO [!at] KNBCGraphics.com. You can also send me the photo thru the conversation platform on Etsy. Either way works fine. Reference your Order ID Number. Also leave a phone number or contact in case we have problems with the photo.
Cell Phone Photos are ok, BUT not if they were texted to you. Only those that originated with your camera or were emailed to you at the maximum size. We would prefer you to send the photos thru a real computer. It would also be wise to send a follow up message stating that you just sent an email with a photo. Just in case it was held up for some reason.
I will do minor adjustments to the photo, but if you have crazy edit expectations, let me know what you want in advance. I can try to accommodate.
Since this is a CUSTOM order with your specifications, it is hard for me to take returns. However, I do want you to be happy. Let me know what is wrong and I can try to remedy it.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
We never keep or sell any information from any of our customers. The only time we use the address is for shipping. We never take the phone number down unless you ask us to call you about an order. Otherwise the only contact you may receive is for questions regarding your order through the "Conversation" process.
We do not take credit cards through the website, this is all handled through third party, In this case it would be Etsy. We have NO access to the credit card numbers or any information that was supplied during the checkout process. We only get a notice when the card has cleared and the order should be shipped.
Please call or message us with any questions you may have.
Oct 20, 2023
This is my second order, all 4 pillows are amazing! I’ve had the first 2 pillows for a couple years. They wash nicely and still crack me up.
Oct 7, 2023
I always love my pillows. This is the 4th one I’ve bought.
Oct 1, 2023
Sep 22, 2023
Sep 19, 2023