This ceramic 11 oz Coffee Mug comes with printing on both sides of the handle. It is professionally printed at the time of order with no stickers applied on the surface for decorating. The imprint is permanent and you wont be able to feel the ink.
We make everything when the order comes in. We try our hardest to get the orders out the day we get them. Kind of depends on the time of day and holidays though. We want you to be completely happy with your purchase. Please contact us before or after your purchase with any questions or concerns you may have.
About the mug: Microwave and Dishwasher Safe, for maximum life of the imaged product, we recommend hand washing.
This mug meets or exceeds FDA requirements for food and beverage safety.
Payments
We accept all forms of payment.
Shipping from United States
Most of our shipping is done with USPS. On Occasion we will use FedEx. Shipping to Military is no problem.
Returns & Exchanges
I gladly accept returns and exchanges
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Returns and exchange details
We offer a "No Questions Asked" return policy on un-worn or unused garments. If you are not happy with our stuff or services, please let us know. If returning something, please include a copy of the packing slip or Order ID number and send it back to us. The return address is on the shipping label or you can contact us for it if it was misplaced.
With CUSTOM orders, We regret we cannot accept returns. But contact us if you are not happy. we will try to fix whatever is wrong.
Additional
We have no problems with custom orders. We started off this business by doing Bridal parties. Bride and Bridesmaid shirts and tanks and other fun stuff. We then started offering baby clothes, ladies clothes, aprons, dog clothes and just about anything that will fit into the machine.
We also offer corporate logo wear for all types of companies and would love to provide you a quote for your company.
Privacy
We never keep or sell any information from any of our customers. The only time we use the address is for shipping. We never take the phone number down unless you ask us to call you about an order. Otherwise the only contact you may receive is for questions regarding your order through the "Conversation" process.
We do not take credit cards through the website, this is all handled through third party, In this case it would be Etsy. We have NO access to the credit card numbers or any information that was supplied during the checkout process. We only get a notice when the card has cleared and the order should be shipped.
Please call or message us with any questions you may have.